Skyfrog Company Limited

On our satisfaction with SKYFROG TMS: bringing technology into every part of the work is a form of digital transformation, and SKYFROG has worked well for us — I would recommend it. For any business with a large volume of transport work, SKYFROG manages it very well at a price that is not expensive, which lets us keep our costs under control. We can follow the transport operation in real time, and it does a great deal for customer satisfaction. What matters most is that this is Thai-developed software: the SKYFROG team supports us from installation through to running it properly. Some issues are genuinely difficult and take several sessions to work through together, but the service we receive is good. I recommend them.

On our satisfaction with SKYFROG TMS: at Ricoh we never stop improving in every area, for our customers' satisfaction. We adopted SKYFROG to manage deliveries, which made the work smooth and flexible and keeps the data in the cloud — in line with the digital transformation policy we are committed to, for our own organisation and for our customers, as we move fully into the technology era. We can present proof of delivery for confidence that goods have reached the customer safely, and check status in real time. The support team is also able to advise and resolve issues on site promptly. We are proud to offer software developed by Thai people that performs well, at a price that is reasonable for quality on a par with world-class systems.

On our satisfaction with SKYFROG TMS: in a VUCA world, change comes quickly and we have to keep adapting to it — better still if we can anticipate what is about to happen. Technology is essential in preparing for the changes that will impact the business. Skyfrog is software that makes logistics work fast and accurate, and it captures the data we need to keep making the operation more efficient. It is easy for users, and new functions keep arriving, so the work keeps improving and customers stay satisfied. I recommend it.